Please Allow 48 hours to process and ship your order. We ship with USPS and Fedex and you will be provided a Tracking number if we receive one from the provider.
The shipping period is 3-5 business days within the US.
If you’re looking to return or exchange your order for whatever reason, we're here to help! We offer free returns or exchanges within 15 days of receiving your order. You can return your product for store credit, a different product, or a refund to the original payment method.
Please note the following exceptions to our return and exchange policy:
Below are some examples of common exceptions.
- Discounted items are final and cannot be returned or exchanged
- Returned items must have tags still on and be returned in original
- Packaging
- Candles and Soaps can not be Returned
- Returned items must have no visible signs of wear or use
To initiate a return or exchange, please complete the following steps:
Your steps should be laid out clearly, linking to relevant pages, such as your online portal.
- Login to our online return portal using your email address and order ID
- Choose the products you wish to return or exchange from your order
- Print your prepaid shipping label that you will receive by email
- Send all items back to us using the label provided